Video Voicemail

Video Voicemail

Care teams use this pathway to request a quick video check-in with patients on anything that might be going on. End the phone tag with your office and streamline care with efficient use of all your resources. Level up your practice to clearly and quickly understand the patient and get to the next step in care.

The Patient Acknowledges the following:

I understand that it might be up to 72 hours for this to be responded to and I am okay with that.
If this is an urgent situation please call 911 in the US or your local emergency number.

INSTRUCTIONS:

Briefly describe what is going on.

How long has this been happening?
What have you done to treat it?
Has it improved or gotten worse?

Using the camera in good light please show the concerning problem. Hold the camera still for a few seconds on anything like a rash or incision.

How to send this to your patient

1. Tap on the Patient Name (or add the patient to CaptureProof).

2. Tap on the Activate Protocol button in the lower right corner.

3. Tap on the Start TUG in ED.